Privacy Policy – s789 Online Casino Pakistan

1 Who We Are

s789 is an online gaming and sports betting entertainment platform operating at s789.pro. References to "s789", "we", "us" and "our" throughout this Privacy Policy refer to the s789 platform and its operating team.

This Privacy Policy applies to all personal data that s789 collects from players who visit the s789 website, register a player account, make PKR deposits or withdrawals, or otherwise interact with the platform. It covers data collected through the s789 website itself, through our customer support channels and through the payment systems connected to your account.

If you have any questions about this Privacy Policy or how s789 handles your personal data, please contact our support team at the details provided in Section 12.

2 Data We Collect

s789 collects personal data in three main ways: information you provide directly during registration and account use, information generated automatically through your use of the platform, and information received from third-party payment processors when you make PKR transactions.

Information You Provide Directly

When you register an account or interact with s789, we may collect the following:

• Full legal name and date of birth
• Email address and mobile phone number
• CNIC number or other government-issued identity document details (collected during identity verification)
• Residential address
• Username and encrypted account password
• Payment method details such as your JazzCash or Easypaisa mobile number, Raast ID or bank account details used for PKR deposits and withdrawals
• Any information you provide when contacting s789 customer support

Information Collected Automatically

When you visit and use the s789 platform, certain technical data is collected automatically through cookies and server logs:

• IP address and approximate geographic location
• Browser type, version and operating system
• Device type and screen resolution
• Pages visited on s789, session duration and click behaviour
• Referring website or search query that brought you to s789
• Game activity logs including games played, stakes placed, bonuses claimed and session timestamps

Information From Payment Partners

When you make a PKR deposit or withdrawal via JazzCash, Easypaisa, Raast, Bank Transfer or card, our payment partners may share transaction reference numbers, payment status updates and basic account confirmation details with s789. We do not receive or store your full wallet PIN, card CVV or internet banking password.

3 How We Use Your Data

s789 uses your personal data for the following purposes, each of which is tied directly to operating the platform and serving you as a player:

• Account creation and management — to create your s789 account, maintain it, process your login and keep your profile accurate and up to date.
• Identity verification (KYC) — to verify that you are who you say you are, that you are aged 18 or above, and that your payment methods belong to you. This protects both you and the integrity of the platform.
• PKR transaction processing — to process your deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer and other supported methods. We need your payment details to send and receive funds accurately.
• Bonus and promotion management — to track which promotions you have claimed, monitor wagering progress and ensure bonus terms are applied correctly to your account.
• Customer support — to respond to your queries, complaints and account requests through live chat, email and any other support channels s789 operates.
• Fraud prevention and security — to detect and prevent duplicate accounts, unauthorised access, payment fraud, money laundering and other prohibited activity on the platform.
• Responsible gaming monitoring — to identify patterns of play that may indicate a player is at risk and to apply deposit limits, session reminders or self-exclusion tools where appropriate.
• Platform improvement — to analyse aggregated, anonymised usage data to improve the s789 website, game offerings, payment flows and user experience for all players.
• Communications — to send you account notifications, security alerts, transaction confirmations and, where you have consented, promotional communications about s789 offers.

4 Legal Basis for Processing

s789 processes your personal data on the following legal grounds depending on the specific purpose:

• Contractual necessity — processing your registration data, payment information and game activity is necessary to perform the contract between you and s789 (your account agreement and the Terms and Conditions).
• Legal obligation — identity verification, record-keeping and fraud reporting are carried out to comply with applicable legal requirements including anti-money laundering obligations.
• Legitimate interests — fraud prevention, platform security, responsible gaming monitoring and aggregated analytics are carried out on the basis of s789's legitimate interest in operating a secure and fair platform.
• Consent — marketing communications by email or SMS are only sent where you have given explicit consent. You can withdraw this consent at any time by contacting s789 support or using the unsubscribe option in any marketing message.

5 Cookies & Tracking Technologies

s789 uses cookies and similar tracking technologies to make the platform function correctly and to understand how players use the site. A cookie is a small text file stored on your device when you visit a website.

Types of Cookies s789 Uses

• Essential cookies — required for the s789 website to function. These include session cookies that keep you logged in during a visit and security cookies that protect your account. These cannot be disabled without breaking basic site functionality.
• Analytics cookies — used to collect anonymised data about how players navigate s789, which pages are visited most and where players encounter difficulties. This data helps us improve the platform experience.
• Preference cookies — used to remember your chosen settings such as language preference or display options so you do not need to reset them on every visit.
• Security and fraud prevention cookies — used to identify suspicious access patterns and protect player accounts from unauthorised login attempts.

You can manage cookie preferences through your browser settings. Please be aware that disabling essential cookies will affect your ability to use the s789 platform, including logging in and accessing your account.

6 Sharing Your Personal Data

s789 does not sell your personal data. We share your data only in the following specific circumstances and only to the extent necessary for the stated purpose:

• Payment processors — we share the minimum necessary data (name, account reference, transaction amount in PKR) with JazzCash, Easypaisa, Raast and bank partners to process your deposits and withdrawals. These partners process data under their own privacy policies and data security standards.
• Identity verification providers — if s789 uses a third-party KYC service to verify your CNIC or other identity documents, your verification data is shared with that provider solely for the purpose of completing the verification check.
• Game content providers — third-party game studios that supply Live Casino, Slots and other game content to s789 receive session tokens and game activity data to facilitate gameplay. They do not receive your financial or identity data.
• Fraud and security services — anonymised or pseudonymised technical data may be shared with security service providers to detect fraud patterns and protect the platform.
• Legal and regulatory obligations — if required by a valid legal order, court direction or applicable law, s789 may disclose personal data to the relevant authorities. We will notify you of any such disclosure where permitted to do so.

All third-party service providers who receive s789 player data are contractually required to process that data securely, use it only for the specified purpose and not share it further without s789's written permission.

7 Data Retention

s789 retains your personal data for as long as your account is active and for a defined period after account closure. The retention periods applied by s789 are as follows:

• Account and identity data — retained for the duration of your active account and for five years after account closure, to satisfy anti-money laundering record-keeping obligations and to handle any post-closure disputes.
• Transaction records — PKR deposit, withdrawal and betting records are retained for five years after the transaction date in line with financial record-keeping requirements.
• Support correspondence — customer support interactions are retained for two years after the closure of each support ticket.
• Marketing consent records — records of your marketing consent or withdrawal of consent are retained for three years after the consent event.
• Technical and analytics data — anonymised analytics data does not have a fixed deletion schedule as it contains no personal identifiers.

Once the applicable retention period has passed, s789 will securely delete or anonymise your personal data so it can no longer be linked back to you as an individual.

8 Your Rights Over Your Personal Data

As a player on s789, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting the s789 support team:

All data rights requests are handled by the s789 support team and will be acknowledged within a reasonable timeframe. We may need to verify your identity before processing a request to ensure we are releasing or amending data for the correct account holder.

9 How We Keep Your Data Secure

s789 takes data security seriously and has put in place a range of technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration.

• SSL / TLS encryption — all data transmitted between your browser and the s789 platform is encrypted using HTTPS with TLS. Look for the padlock icon in your browser address bar when on s789.
• Encrypted data storage — sensitive personal data fields including identity document numbers are encrypted at rest on s789 servers.
• Access controls — access to player personal data within s789's internal systems is restricted to authorised personnel on a need-to-know basis. Access is logged and audited.
• Password security — account passwords are stored in hashed, salted form. s789 staff cannot read your password in plain text. If you forget your password, it must be reset — not retrieved.
• Fraud monitoring — automated systems monitor for unusual login activity, suspicious transactions and other anomalies that may indicate unauthorised account access.

While s789 takes all reasonable precautions, no online platform can guarantee absolute security. You also play an important role in keeping your account secure by using a strong, unique password and never sharing your s789 login credentials with anyone else.

10 Children & Under-18 Protection

s789 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Registration on s789 requires confirmation that the player is 18 years of age or older, and identity verification checks are in place to detect and prevent underage registration.

If s789 becomes aware that personal data has been collected from a person under the age of 18, that account will be immediately closed and all associated personal data will be deleted without delay. Any PKR balance in such an account will be handled in accordance with s789's Terms and Conditions regarding underage accounts.

If you are a parent or guardian and believe that a minor may have registered on s789 using your or their details, please contact s789 support immediately so the account can be reviewed and closed.

11 Changes to This Privacy Policy

s789 may update this Privacy Policy from time to time to reflect changes in the platform, applicable legal requirements or our data handling practices. When material changes are made, the "Last Updated" date at the top of this page will be revised.

Where the changes are significant, s789 will notify registered players via their account email address before the new policy takes effect. Your continued use of the s789 platform after a policy update constitutes your acceptance of the revised Privacy Policy.

We recommend checking this page periodically, particularly if you have been inactive on s789 for an extended period and are returning to the platform after a break.

12 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how s789 has handled your personal data, please get in touch with our support team.

The s789 support team is available 24 hours a day, 7 days a week and will respond to privacy-related queries as a priority.

For questions about your account in general, you can also visit the s789 FAQ page. For details on how your data is used in the context of the platform rules, please refer to the Terms and Conditions.